Warranty Information

MaxExpansion.com Standard Warranty

MaxExpansion.com warrants this product to be free of defects in material and workmanship for an initial period of 2 years from date of delivery to the original purchaser from maxexpansion.com . During this period, maxexpansion.com will, at its option, repair or replace this product at no additional charge to the purchaser, except as set forth in this warranty agreement. Maxexpansion.com will, at its option, repair or replace this product at no additional charge to the purchaser, if the defect is related to the maxexpansion.com manufactured product, such as a power supply, backplane, other chassis components or CPUs. Maxexpansion.com is not liable for any defects in material or workmanship of any peripherals, products or parts, which maxexpansion.com does not design or manufacture.  However, maxexpansion.com will honor the original manufacturer’s warranty on these products. Maxexpansion.com will analyze the defective component and the customer will be charged only in the following instances:

• No problem found: $125 (U.S. dollars).
• Damage Due to Negligence or Mishandling: Parts and labor at $75 per hour with a $100 minimum charge (U.S. dollars). Receipt of damaged goods voids the maxexpansion.com warranty.

Repair parts and replacement products will be furnished on an exchange basis and will be either new or reconditioned. All replacement parts and products shall become the property of maxexpansion.com, if such parts or products are provided under this warranty agreement. In the event a defect is not related to the maxexpansion.com manufactured product, maxexpansion.com shall repair or replace the defective parts at the purchaser’s cost and deliver the defective parts to the purchaser. This limited warranty shall not apply if the product has been misused, carelessly handled, defaced, modified or altered, or if unauthorized repairs have been attempted by others. The above warranty is the only warranty authorized by maxexpansion.com and is in lieu of any implied warranties, including implied warranty of merchantability and fitness for a particular purpose. In no event will maxexpansion.com be liable for any such damage as lost business, lost profits, lost savings, downtime or delay, labor, repair or material cost, injury to person or property or any similar or dissimilar consequential loss or damage incurred by the purchaser, even if maxexpansion.com has been advised of the possibility of such losses or damages. In order to obtain warranty service, the product must be delivered to the maxexpansion.com facility, or to an authorized maxexpansion.com service representative, with all included parts and accessories as originally shipped, along with the proof of purchase and a Returned Merchandise Authorization (RMA) number.

The RMA number is obtained, in advance, from maxexpansion.com Customer Service Department and is valid for 30 days. The RMA number must be clearly marked on the exterior of the original shipping container or equivalent. Purchaser will be responsible and liable for any missing or damaged parts. Purchaser agrees to pay for shipping charges one way, and to either insure the product or assume the liability for loss or damage during transit.

Ship to: Maxexpansion.com
RMA ####
2235 Enterprise Street, Suite 110
Escondido, CA 92029
For more information about our Support Services, click here.

Please contact us at 888-236-5454 or support@maxexpansion.com for questions.